How Can We Help?
How can I sell my products on toours.com and sign up in tooursPro.com?
How to Sign Up ?
How much does it cost to use this platform?
What is the commission rate and what does it include? How can I set it up?
What kind of companies and products are suited?
How will I receive my payment?
What is the toours.com cancellation policy?
Would I be distributed with all the partners? Can I opt out of one of them?
How long does it take to appear in the different partners?
What do I need to know about Insurance Policy?
What is a company registration?
Why do I need to be registered?
How do I add my bank or PayPal details?
What is my company profile?
What if my company has no logo?
What do I put for my company description?
How do I add a new email address?
What happens when my products are approved?
Can customers ask me questions?
How can I speak with customers?
Can I contact the customer directly?
What do I need to know about reviews?
When can a customer write a review?
How are reviews taken into consideration?
Can I get a bad review taken down?
What customer information will I receive upon a confirmed booking?
Can you transfer money to all banks in all countries?
How can I delete my account?
Can I delete my account whenever I want?
What Are toours.com's Approval Guidelines? And How Does toours.com Approve Activities?
How do I change my email notification settings?
How do I add an additional recipient to email notifications?
How should I fill the Supplier Reference Number?
What kind of code type should I choose?
How do I increase conversion rate?
How do I download the Daily Booking Report?
What is the cut-off time? How do I change the cut-off times of my tours?
How do I update my contact details?
I forgot my password. What should I do?
How can I manage my inventory to prevent having to cancel bookings?
How is the supplier cancellation fee applied?
What is GST / VAT and why does toours.com need it?
How do I update my GST / VAT ?
How do I add a new user with limited access?
Do we get a receipt for our payments?
Why do we get paid after the tour?
Do we need to invoice toours.com for a payment?
What should I do if I have not received my payments?
Do I have to issue invoices to customers booking through toours.com?
What is Hyperwallet?
What are the benefits?
What do you need to do?
How can I change my payment frequency?
What is the toours.com Supplier App?
How do I use the Supplier App?
How do I redeem and scan vouchers with the Supplier App?
How do I share my location with the Supplier App?
Can suppliers Log-in and support Check-ins simultaneously from different devices ?
Is it possible to open the app and directly scan any code without having to select the product in the app first ?
Can suppliers app scan barcodes that have been issued by the supplier?
If the supplier doesn’t have any IOS or Android system to be able to use the app. How can they scan the codes? Is there any other way of scanning the codes?
Do suppliers receive booking notifications through the app?
Can suppliers cancel or reschedule bookings for no shows or late customers who want to switch to a different time?
How are my products distributed through toours.com's partner networks?
Terms of Business
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